Tuesday, January 7, 2025 Westgate Resorts has unveiled a dynamic leadership team to spearhead its strategic initiatives and accelerate growth in 2025. These promotions and appointments emphasize the company’s dedication to nurturing talent, optimizing operations, and delivering unparalleled guest experiences across its portfolio. “This year will be a year marked by growth and strategic investments,” said Westgate Resorts CEO Jim Gissy.
“We’re excited to introduce these new leaders who will enable our business to scale and deliver the best possible experience for our owners and guests. These same individuals will also mentor the next generation of leaders within our organization.” Mitch Less brings over 35 years of industry experience to his new role as Chief Operating Officer (COO).
He will oversee key areas, including Resort Operations, Food & Beverage, IT, and Risk Management, working closely with leadership to execute Westgate’s strategic vision. Having previously served as a Partner at Grant Thornton, Less has collaborated with esteemed brands like Ritz-Carlton, Marriott, and Hilton, as well as leading family-owned businesses such as Southern Glazer’s Wine and Spirits. John Willman, a 30-year veteran of Westgate Resorts, has been promoted to Chief Financial Officer (CFO).
Since joining in 1994, Willman has transformed the company’s financial operations, streamlining reporting and loan portfolio management. In his expanded role, he will oversee Mortgage O.
