Here's a new way to miss a flight ...
a Waymo passenger says his driverless ride to the airport wouldn't stop taking him around in circles ...
and he documented his travel nightmare on video. Footage shows a man named Mike Johns sitting in the back of his Waymo ride, which won't stop circling a parking lot. Mike calls Waymo customer service to report the issue, telling them he's in danger of missing his flight .
.. but the rep is unable to stop the car in its tracks .
.. and Mike keeps being driven in a circle.
It's funny ...
Mike wonders if he's being pranked, and he says it feels like he's in a science fiction thriller. Ultimately, Mike says his Waymo drove him around in 8 circles ..
. and he ended up missing his flight. Mike claims he's yet to be reimbursed for the missed flight, ripping Waymo for having no empathy and ignoring him with a customer service division that's fully automated and run by artificial intelligence.
Sounds like the experience is souring Waymo for Mike ...
next time he needs a ride, he says he's going to keep it old-fashioned with a Lyft or Uber. Waymo -- run by Google’s parent company Alphabet Inc. -- is still pretty new to the taxi biz .
.. and it's clear there are still some hiccups to iron out.
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