A woman hired to address longstanding issues of poor workplace culture found herself at the centre of controversy after raising a complaint about a senior leader that went unanswered for five months. However, when that same leader filed a complaint against her, she was promptly suspended, locked out of her email account, and the person she had complained about was given her role. Now the Employment Relations Authority (ERA) has ordered Raukura Hauora o Tainui Trust to pay Telisa Jacobsen, general manager of people, culture and capability, $87,000 after she won her grievance claim for what she says was a mishandled investigation and prolonged suspension that left her with no option but to resign.
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