Fashion Don't miss out on the headlines from Fashion. Followed categories will be added to My News. An Australian luxury goods retailer has been cleared of more than 1000 customer complaints it had sold them “superfake” designer handbags.
NSW Fair Trading launched a year-long investigation into the authenticity of goods supplied by Cosette, which has an online store and boutique in The Rocks, in Sydney, after consumer claims last July it had unwittingly sold them counterfeit products. Speaking to The Sydney Morning Herald at the time, a number of shoppers accused Cosette of selling them “superfake” bags – high-quality copies of designer goods that are harder to differentiate from the real thing – after having them inspected by independent experts. The business, which has been operating since 2015, repeatedly denied the allegations, saying they stemmed from third-party authenticators who provided customers with “inaccurate and misleading services”.
After working directly with overseas luxury brands including Prada, Burberry, and the Kering group (which owns Gucci, Balenciaga and Saint Laurent) to test the authenticity of Cosette’s products, NSW Fair Trading confirmed all complaints against the retailer have been tossed out. Cosette has been cleared of more than 1000 customer complaints it had sold them ‘superfake’ designer handbags. Picture: Supplied “Our investigation found no evidence to support allegations that the designer handbags sold by Cosette a.
