Food delivery applications like Swiggy and Zomato have become an inevitable part of our lives. However, it seems foodies are not too happy with a recent change introduced by both platforms. As per reports, Zomato and Swiggy have increased the platform fee to ₹10 amid the ongoing festive rush.
But this decision has not gone over well with customers. On the microblogging platform X (formerly known as Twitter), the revised platform fee sparked widespread outrage. Many users voiced their frustration, highlighting how food delivery charges have been steadily increasing.
They pointed out that the rising costs are making it difficult for customers to continue ordering, as it has become too expensive. A user wrote, “Swiggy Also Increased Platform Fee To ₹10. This Happened Right After Zomato's Hike.
Food Ordering Started With Free Delivery, Now GST, Delivery & Packing Charges, Platform Fee. Zomato & Swiggy Does 3.5 Million Orders Daily.
” Also Read: Swiggy Introduces New 'Seal' Badge To Identify Restaurants Following Food Hygiene And Quality Standards Another person said, “Zomato hikes platform fee! Pay an inflated cost of food to use the platform. Pay a platform fee to use the platform. Restaurants pay a fee to use the platform.
And finally, pay with your health by eating outside food. What an idea sirjee.” “Zomato honey we're all struggling but please behave yourself what is festive season platform fee,” read a post.
A user announced, “Just a day after Zomato increa.
