R ight this second, as I sit here, a cashmere jumper and a mohair cardigan are hanging on my wardrobe door, waiting to be packaged up and returned. OK, OK: two mohair cardigans, a cashmere jumper and a pair of trousers. And a long-sleeved top.
Happy now? The ugly truth is that I actually am. I’m a returnaholic — the sort of shopper who doesn’t bat an eyelid at making online purchases and then sending them back for a refund. Not to mention a guaranteed dopamine hit.
According to a new UK report, those of us harbouring this dirty habit are each responsible for returning goods worth an average of £1,400 each year, totalling more than £6 billion annually. Serial returners, the Retail Economics survey concludes,.
