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Tuesday, August 13, 2024 SITA, a prominent player in the air transport technology sector, is set to enhance its cloud-based secure mobile-to-Wi-Fi solutions by integrating advanced technology from Cradlepoint, a subsidiary of Ericsson. This strategic move marks a significant step in SITA’s mission to revolutionize connectivity within the aviation industry. By leveraging Cradlepoint’s cutting-edge routers and the NetCloud Manager platform, SITA aims to deliver top-tier customer service and optimal network performance.

This partnership underscores SITA’s commitment to providing a fully managed, seamless service that spans from the initial ordering process to delivery, implementation, and continuous support. The SITA Mobile to Wi-Fi solution is designed to offer a comprehensive and streamlined approach to network management within the air transport industry. The inclusion of Cradlepoint’s state-of-the-art technology ensures that SITA can maintain high standards of service quality and reliability.



With NetCloud Manager at its core, this solution allows for robust network performance monitoring and management, further enhancing the customer experience. SITA’s end-to-end service model, which includes ordering, delivery, setup, support, and ongoing maintenance, ensures that clients receive a holistic solution tailored to their needs, reinforcing SITA’s position as a leader in aviation technology innovation. This innovative solution will serve a variety of critical functions within the air transport industry, enhancing operational efficiency and connectivity across multiple scenarios.

One key application is off-airport passenger processing operations, where the solution will enable seamless and secure mobile-to-Wi-Fi transitions, ensuring that passengers experience smooth processing even outside traditional airport environments. Additionally, the solution will provide a robust SDWAN backup for remote sites, offering reliable connectivity in locations where network infrastructure may be limited or prone to disruptions. This backup capability will be essential for maintaining consistent communication and data flow, particularly in challenging or remote areas.

Moreover, the solution will prove invaluable in supporting the rapid expansion of airline routes by offering quick and dependable network access for new destinations. This capability will allow airlines to establish a strong operational presence without delays, facilitating smoother route launches. Furthermore, the solution will enhance pilot and crew access in the cockpit, providing them with the necessary connectivity to access critical information and communication tools during flights.

It will also play a significant role in aircraft data connectivity, ensuring that vital data is transmitted efficiently between aircraft and ground systems, ultimately contributing to safer and more effective flight operations. This comprehensive solution will significantly bolster the technological infrastructure of the air transport industry, driving improvements in both efficiency and safety. Cradlepoint’s fixed and mobile routers utilize advanced GPS, AVL, and telemetry data to revolutionize operational efficiency, providing real-time insights that enhance management decision-making processes.

By harnessing these technologies, organizations can significantly improve on-time service sustainability, ensuring that operations run smoothly and efficiently. This, in turn, elevates the overall travel experience for passengers, as they benefit from more reliable services and improved connectivity throughout their journeys. The integration of these sophisticated data-driven tools is poised to set a new standard in the air transport industry, driving greater precision and efficiency in daily operations.

Looking ahead, SITA plans to extend this cutting-edge technology to clients across the broader travel and transport sector. By offering Cradlepoint’s state-of-the-art solutions, SITA aims to empower more organizations to optimize their operations and deliver enhanced service quality. This move reflects SITA’s commitment to advancing the technological capabilities of the industry, ensuring that clients can leverage the latest innovations to improve their service offerings.

As the travel and transport landscape continues to evolve, SITA’s introduction of this new technology will play a crucial role in shaping a more connected, efficient, and passenger-focused future. SITA is a leading provider of IT solutions within the air transport sector, catering to the needs of airlines, airports, aircraft, and governments. Our technology is at the forefront of making air travel more seamless, safe, and sustainable.

With a robust portfolio that enhances operational efficiencies across the industry, SITA plays a pivotal role in shaping the future of global air transport. Serving approximately 2,500 customers, SITA’s innovative solutions are implemented in over 1,000 airports worldwide, supporting the connected aircraft experience for over 18,000 aircraft. Additionally, we provide essential technology to more than 70 governments, helping them achieve the delicate balance between secure borders and smooth travel experiences.

Our expansive communications network spans the globe, facilitating data exchange for 45% of the air transport community. In 2023, the Science Based Targets initiative (SBTi) approved our emission reduction targets, reflecting our commitment to climate action. These targets guide our efforts in reducing greenhouse gas emissions while we continue to develop solutions aimed at minimizing fuel consumption and enhancing operational efficiency in aviation.

SITA is wholly owned by the industry it serves, with a presence in over 200 countries and territories, making it one of the most globally diverse companies in the sector. Cradlepoint Cradlepoint empowers seamless connectivity for people, places, and devices, enhancing experiences, enabling flexible work environments, and driving superior business outcomes anywhere. As a pioneer in Wireless WAN technology, Cradlepoint offers cutting-edge 4G and 5G routers and adapters, all managed through its advanced Cradlepoint NetCloudTM platform.

Enterprise organizations and public sector agencies depend on Cradlepoint’s Cellular Intelligence to establish secure and reliable networks, whether for permanent or temporary sites, vehicles, IoT devices, or remote workers. Based in Boise, Idaho, Cradlepoint is a fully owned subsidiary of Ericsson (NASDAQ: ERIC) and operates under Ericsson’s Business Area Enterprise Wireless Solutions. The company also maintains a strong global presence with offices across Asia Pacific, Canada, Europe, India, and Latin America, extending its innovative solutions to a worldwide audience.

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