Tuesday, August 13, 2024 Shiji, a global leader in hospitality technology, proudly announces that Park Hotel Group has adopted the Shiji Enterprise Platform (PMS) to further enhance their guest services. As a top player in the Asia Pacific hospitality sector, Park Hotel Group is committed to innovation and state-of-the-art technology. Grand Park Otaru, located in the picturesque Ishikari Bay in Japan and renowned for its stunning vistas and superior amenities, has become the first hotel within the group to launch the Shiji Enterprise Platform this month.
This decision highlights the group’s dedication to providing exceptional guest experiences through advanced technological solutions. The Shiji Enterprise Platform was chosen for its guest-centric approach, emphasizing comprehensive guest profiles along with robust security and privacy features. Grand Park Otaru’s implementation of this sophisticated Property Management System (PMS) builds on the hotel’s existing use of Shiji ReviewPro and Infrasys Cloud POS.
This integration represents Park Hotel Group’s ongoing commitment to utilizing cutting-edge technology to deliver unmatched guest satisfaction. “We are pleased to see Shiji technology implemented at Grand Park Otaru as we continue to innovate, which is part of Park Hotel Group’s DNA,” said Shin Hui Tan , Executive Director at Park Hotel Group. “Shiji Enterprise Platform stood out to us with its user-friendly interface, seamless integration, and rapid implementation capabilities.
We find Shiji PMS and its suite of products to be flexible yet scalable, significantly enhancing our guest experience while helping hoteliers like us streamline our workflows. We look forward to cultivating a longstanding relationship with Shiji, as we continue to leverage modern hospitality solutions to grow.” The Shiji Enterprise Platform stands out for its holistic approach to managing guest profiles, customizing every interaction to match the distinct preferences and needs of each guest.
At Grand Park Otaru, this platform is seamlessly integrated with several industry-leading systems, including Infrasys, ReviewPro, Shiji Analytics, Shiji Payments Tokenization, VisiOnline (Door Lock), TL Lincoln, iHotelier, Dynamic NAV, ANT Labs, JDS PBX Call Accounting, cloud printing, and Lighthouse. These integrations enhance both guest personalization and operational efficiency, delivering a smooth and exceptional experience for both guests and hotel staff. “Park Hotel Group is a leader in luxury and service excellence,” said Nikkie Singh, Senior Vice President, APAC & Middle East at Shiji Group.
“Their choice of Shiji Enterprise Platform reflects their forward-thinking approach and commitment to enhancing guest services through technology. It has been a great experience collaborating and working with both the corporate and hotel teams to achieve this success.” As Park Hotel Group explores innovative ways to integrate technology into their operations, their partnership with Shiji underscores a commitment to staying at the forefront of industry trends and surpassing guest expectations.
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