Thursday, January 9, 2025 For an impressive 13th consecutive year, Shea Homes’ Trilogy brand has been honored as America’s Most Trusted® Active Adult Resort Builder in the annual study conducted by Lifestory Research, a leading national independent market research firm. In the 2025 America’s Most Trusted® Study, opinions from 19,781 active adult consumers (age 55 and above) revealed Trilogy’s exceptional Net Trust Quotient score of 108.2, solidifying its top position in the rankings once again.
“Building trust with active adults seeking their next community is not a responsibility we take lightly,” said Jeff McQueen, President of Shea Homes Active Lifestyle Communities. ” Trilogy consistently earns this recognition year after year by focusing on creating experiences where every customer feels appreciated and genuinely supported.” It’s not just about what we offer, but how we make people feel throughout their journey with us.
I’m incredibly proud of our team for making that connection with customers every step of the way.” McQueen attributes this continued success to the personalized approach that the Trilogy team delivers. “While having solid processes matters,” he noted, “it’s the genuine human connection that truly sets us apart.
” Whether customers engage with us online, over the phone, or in person at a Trilogy community, our team ensures they have the information and support they need to make confident decisions. This award is proof that .
