SCOTTSDALE, Ariz. , Jan. 8, 2025 /PRNewswire/ -- National independent market research firm Lifestory Research has announced the results of its annual America's Most Trusted ® consumer research study, and for an unprecedented thirteenth consecutive year, Shea Homes' Trilogy brand has been recognized as America's Most Trusted ® Active Adult Resort Builder.
In the 2025 Lifestory Research America's Most Trusted ® Study, 19,781 active adult consumers (age 55+) shared their opinions about active adult homebuilders. Trilogy by Shea Homes secured the highest Net Trust Quotient score of 108.2, earning the top spot in this year's ranking.
"Earning trust among those shopping for an active adult resort community is not something we take lightly," says Shea Homes Active Lifestyle Communities President Jeff McQueen . "I'm incredibly honored that Trilogy continues to earn this honor year after year. It's true that people don't always remember what you said and did, but they remember how you made them feel.
I am proud to know that all of our people make our customers feel welcome and cared for every step of the way." McQueen attributes the continued America's Most Trusted ® Active Adult Resort Builder designation to the way the Trilogy team interacts with those looking for a new community for their next phase of life. "Processes are important," he says, "but it's the thoughtful approach of each of our people that matters most.
Whether a customer reaches out over the phone, via our websit.
