STRANDED Scots have "no idea" when they will return home from Turkey after flights were cancelled again. Hundreds of families stuck at the airport and resorts in Antalya since last weekend. 3 Flights around the world have been impacted because of the global Crowdstrike IT outage Credit: PA 3 Families have found themselves stranded in the Turkish resort Credit: Getty It comes after TUI axed flights following the global IT outage that saw servers across the globe switch off.
Many businesses, broadcasters, banks and flights were offline following the Crowdstrike IT outage. Warnings have been issued that the impact of the outage could potentially last for "weeks". The travel giant for the second time, cancelled another set of rebooked flights.
Read More Travel News UNEASY JET Passenger blasts EasyJet over ‘abysmal’ hotel stay after 24-hour delay FLIGHTMARE Flights from Scots airport CANCELLED with EasyJet & BA passengers affected They have warned holidaymakers that there is no guarantee of a flight home and that they will have to wait until Thursday. Pauline Clement, who lives near Wishaw, has been stuck in Turkey with her family and three grandchildren since Saturday. Their flight was cancelled after being delayed twice and were rebooked on a flight home today.
It is claimed the airline axed the route in the middle of the night. Most read in News Travel UNEASY JET Passenger blasts EasyJet over ‘abysmal’ hotel stay after 24-hour delay GROUNDED! Scots flight passengers stranded after airport staff 'CLOCK OFF' for the night DIVE IN Disused beach waterpark with cocktail bar serving poolside pints finally reopens FLIGHTMARE Flights from Scots airport CANCELLED with EasyJet & BA passengers affected The 64-year-old told the Daily Record : "We have no idea when we will get home now. "At this rate we would be here for another week if our flight doesn't go ahead on Thursday.
"It's pure chaos out here. Nobody knows what is happening and TUI reps seem to have no information. "We've been told we can stay in the same hotel until tomorrow but beyond that we may be moved again.
" She added: "We just want to go home. It's been days, I don't understand why they can't get us out of here." She arrived with her family for a two-week holiday on July 5.
After waiting for hours at the airport she claims they were loaded onto a bus and left at an overbooked hotel and forced to share rooms with strangers. She added: "My granddaughter turned two while we were out here waiting. Our grandson is turning nine tomorrow and missing his birthday party with his friends.
"We've got our dogs in the kennels and we are all missing work . "I understand there are delays when something like this happens but this is ridiculous." Michelle Sangster, was moved with her husband and two kids to another hotel as the travel agent cancelled their flight home on Monday.
3 The Crowdstrike outage continues to cause chaos around the globe Credit: Getty TUI have informed the family that they won't be re-booked onto a return flight until Thursday at the earliest. She told the paper: "The lack of communication is a real problem. TUI don't seem to know what they are doing "Other airlines are operating and have managed to get customers home after Friday's chaos.
"It seems that TUI don't have a recovery plan in place and there's no effort to clear a backlog of people stuck out here. We've no idea when we're going to get back home." Airlines could struggle 'for weeks' after 'watermark' Global IT outage warns cyber expert A TUI spokesperson said: "We would like to apologise to our customers who were impacted by the global IT outage that resulted in some delays and cancellations.
"Whilst the original IT issue was outside of our control the impact, alongside air traffic control restrictions over the weekend, meant we had to cancel some flights and delay some return flights home. "We understand how frustrating this would have been and recognise that many of these delays happened when our customers were already at the airport. Read more on the Scottish Sun WORKER BLOW Huge homeware brand collapses as 20 Scots stores & hundreds of jobs axed LEG IT ‘I can’t stop wearing mine’ cry shoppers as they run to bag £12 Primark 90s buy "We would like to reassure customers that if they are currently overseas our TUI team will look after them and flights home provided.
We will continue to update customers with more information and can confirm that if a return flight time has changed we will contact them directly 24 hours before departure. "We thank our customers for their understanding and continued patience.".
