ROYAL MAIL has been fined £10.5million for missing its post delivery targets again. Regulator Ofcom said just 74.
7 per cent of first class post was delivered on time in the past year — well short of the 93 per cent target. 3 Royal Mail has been fined £10.5million for missing its post delivery targets again.
pictured Czech billionaire Daniel Kretinsky, who is set to purchase the service Credit: AFP Second class post was delivered 92.7 per cent on time — but still adrift of its 98.5 per cent objective.
Ian Strawhorne, from Ofcom, said: “With millions of letters arriving late, far too many people aren’t getting what they pay for when they buy a stamp. Royal Mail’s poor service is now eroding public trust in one of the UK’s oldest institutions. “This is the second time we’ve fined the company since the pandemic.
” Last year Royal Mail was fined £5.6million for missing targets. READ MORE ON BUSINESS JOBS HIT Job vacancies see sharpest fall for 4 years after Budget tax raid on businesses Tom MacInnes, from Citizens Advice, said: “Failing to hit a single delivery target for nearly five years is simply unacceptable by Royal Mail, and it’s consumers left facing the consequences.
” The underperformance comes despite Royal Mail increasing the price of first class stamps by 30p to £1.65 while second class stamps are still 85p. Royal Mail is pushing the Government to reform its universal service obligations and drop second class deliveries to every other day.
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