Christmas is a time of gift giving; however, post-Christmas is also a time of returning those gifts to the shops they came from for a variety of reasons. It is important that consumers know their rights and what they must do to ensure that they can return the gift in question. The most important thing is to know the returns policy of the establishment in question: some shops are more or less strict regarding deadlines and may demand certain details to make the refund.
Most Read on Euro Weekly News El Niño lottery explained: A €770 million Spanish Christmas lottery Free dental care coming to Spain: Social Security to cover teeth from 2025! What is Three Kings Day? The returns policy may include, for example, original and undamaged packaging, a receipt, or whether a cash refund is given or a gift card of the same value of the article. In Spain, it is extremely rare that any shop would take back a product without proof of purchase, such as a paper receipt . Another point to take into account is the condition of the products; since with any gift that has been used (or appears so), the return will be rejected.
Gift returns in Spain require perfect packaging The same goes for the packaging or box of the product: the store may request that the returned product is kept in its original box, as well as everything in it (such as cables, chargers , or spare parts). The store will need to resell the item, so it must appear as pristine as the day it was bought. Rip marks on the box fro.
