A FURIOUS EasyJet passenger has blasted the airline for a "grim" hotel stay after her flight from Turkey was delayed TWICE. Solo traveller Kimberly Craig was offered an "appalling" one-night stay in Dalaman when her flight home to Edinburgh was delayed on Saturday for more than 24 hours. 3 Kimberly described her stay as 'grim' 3 She spotted dirt and grime all over the toilets in her hotel 3 The view from her bedroom looked onto a building site with mountains of rubble Kimberly, from Glasgow , says she was "left abandoned" in "the middle of nowhere" with no water or food during her stay as the accommodation didn't accept card payments.
After staying the night, her rescheduled flight was delayed once again. Kimberly and other passengers were reportedly lying on the floor of Dalaman Airport for hours, without "a shred of information" about the delayed flight. Returning home a day earlier than the rest of her posse, Kimberly left her belongings and clothes with her family and as a result she was left to wear the same outfit for two days straight.
READ MORE ON THE SCOTTISH SUN TRASH TALK Scots brace for 'stinking' summer with rubbish piling up & bins left uncollected SI YA LATER Spanish destination to raise daily fee 'substantially' for millions of tourists Kimberly took to social media to express her outrage at Easyjet's "abysmal" handling of the situation, she wrote: "Hi @easyJet loan traveller here left abandoned in Dalaman, flight delayed yesterday until today! Please see attached pictures of the grim accommodation we were thrown into last night at 3am! Oh and it’s in the middle of nowhere and is cash only which I don’t have! No water/food". Along with the tweet, she attached pictures of the dirty soap dispenser and grimy toilet in her hotel room. Hi @easyJet loan traveller here left abandoned in Dalaman,flight delayed yesterday until today! Please see attached pictures of the grim accommodation we were thrown into last night at 3am! Oh and it’s in the middle of nowhere and is cash only which I don’t have! No water/food 👍🏻 pic.
twitter.com/R9HmZOY8LH — Kimbersxxx (@mummytoluca) July 21, 2024 Other images featured views from the bedroom looking onto mountains of rubble and disregarded building materials. Kimberly later uploaded a video to X which shows tonnes of exasperated passengers sprawled across the airport floor while they await updates on their departing flight.
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EasyJet Flight Cancelled Moments Before Take-Off: Passengers Stranded "I have had to borrow chargers for my phone as I need it for updates and boarding pass, I've had to borrow toothpaste. Been in the same clothes for two days now and just generally been given no help or assistance to source these things. I asked for juice which was being handed out earlier today and he wouldn’t give me any as I didn’t have a paper boarding pass.
"Apparently a crew from Gatwick is being sent but with so many reasons regarding the delays we can’t rely on this being true. There are children without medication here, vegetarians who couldn’t eat the sandwiches given or if you had no paper boarding pass you were given nothing." EasyJet cited "air traffic control restrictions" as the cause of the delays.
A spokesperson for the airline said: “We’re sorry that, due to the impact of air traffic control restrictions caused by adverse weather and capacity restrictions, flight EZY3282 from Dalaman to Edinburgh on Saturday 20 July was delayed overnight. “We did all possible to minimise the impact of the disruption, providing hotel accommodation and meals for those who require them. “We are sorry that this accommodation fell below the standards expected for these customers and so in light of their feedback we are looking into this with our hotel provider.
“The safety and wellbeing of our customers and crew is our highest priority and while this was outside of our control, we would like to apologise for the inconvenience caused.".
