WASHINGTON , Oct. 23, 2024 /PRNewswire/ -- Paralyzed Veterans of America Chief Executive Officer Carl Blake released a statement following the Department of Transportation's historic penalty against American Airlines for its unsafe and undignified treatment of passengers with disabilities who use mobility devices. DOT's investigation involved review of complaints, including three sets of complaints formally filed by PVA.
"We are pleased to see DOT making such a strong statement for how it will hold airlines accountable for jeopardizing the well-being of passengers with disabilities, particularly wheelchair and scooter users. We are confident this unprecedented enforcement will make it clear to the entire airline industry that passengers with mobility disabilities deserve to travel with the same level of safety and dignity as everyone else." Blake continued, "Our nation's veterans with catastrophic injuries and diseases, such as MS and ALS, are especially deserving of this historic action taken by DOT.
PVA appreciates everyone who reported their negative and inappropriate airline experiences and encourages all travelers with disabilities to continue utilizing their voice when violations and inhumane treatment occur. Their voices matter and need to be heard as that is one of the most important ways that real change can take place." About Paralyzed Veterans of America Paralyzed Veterans of America is a 501(c)(3) non-profit and the only congressionally chartered veterans service .