By Lauren Crimp of RNZ About 2000 parcels have been destroyed after an NZ Post truck caught fire last week. The truck caught fire in Te Kuiti in the early hours of July 31, with parcels on board bound for delivery in Auckland, Waikato, Bay of Plenty and Taupō, NZ Post said. But Beauty Bliss owner Toni Cox only found out a week later, after a series of customer complaints referring to a “weird status” of their orders on the NZ Post tracking system.
“So I called [NZ Post] yesterday and was on hold for half an hour, and then I come into an email this morning saying that there had been an incident and that the stock was gone and we needed to do a claim,” she said..
