A mother's plea for emergency aid turned into a harrowing wait as she spent seven minutes on the phone trying to get through to 999 when her three-day-old baby fell ill. Even after the call was connected, her family endured a further 40-minute delay for the paramedics to arrive, which was brought to light during an inquest at Oxford Coroners Court. Tragically, little Wyllow-Raine Swinburn passed away merely five minutes after reaching Oxford's John Radcliffe Hospital on September 30, 2022.
Baby found dead in parents' bed after mother fell asleep 'cuddling' him Mom's boyfriend 'dropped baby on floor and gave him bear hug until he stopped' The infant's relatives were performing CPR desperately for those lengthy 40 minutes before assistance reached their doorstep. The newborn's mother, Amelia Pill, made a frantic 999 call upon failing to breastfeed Wyllow and discovering her face was cold and lifeless, suspecting that the baby wasn't breathing. An inquest coverage revealed heartbreaking details of Ms Pill crying out "no one's coming, no one's coming", tormented by the silence on the other end of the line.
Clinical governance lead of the South Central Ambulance Service, Karen Sillicorn-Aston, informed the court about the timing of the distress call at 4:30 am and its connection five minutes later. What followed was a BT operator's standard procedure to listen before handing over the call in this instance to the East of England Ambulance Service. It was a grim five-minute delay fo.