New 3D maps of railway stations in Sussex are being rolled out in a bid to improve accessibility. Maps of Brighton and Gatwick stations are being improved in the hope they will help passengers navigate their train journeys. The new designs are being trialled at the two stations as well as others across London.
Carl Martin, accessibility lead for train operator Govia Thameslink Railway (GTR), said: "We understand that for some of our customers, visiting a new station can feel overwhelming. “Whether it’s finding essential facilities or navigating between platforms, our goal is to ensure everyone can travel independently and with confidence, regardless of their access needs. “We’re really pleased to introduce these new maps as part of our commitment to create a more inclusive and accessible railway.
"Together with other helpful guides on the assisted travel pages of our websites, they'll help people plan a smooth and stress-free journey.” The new maps come after complaints that previous bird's eye view maps were difficult to navigate at a glance. New maps will include colour-coded accessibility routes and can be accessed through the Southern, Thameslink and Gatwick Express websites.
More stations could be added to the scheme if the trial rollout is successful..
