Friday, November 8, 2024 Macao has set a new standard in tourism quality this year, celebrating a landmark achievement with the Quality Tourism Services Accreditation Scheme (QTSAS) recognizing 390 merchants across travel, dining, and retail sectors. At the Annual Meeting held on November 7, the record-breaking number of accreditations highlighted the city’s dedication to outstanding service. Since QTSAS began in 2014, this initiative by the Macao Government Tourism Office (MGTO) has helped shape Macao into a global tourism and leisure hub.
Empowering Local Businesses for Global Standards QTSAS, created by MGTO, emphasizes service excellence by commending businesses that excel in customer service. This recognition inspires businesses to continually upgrade their service quality, giving tourists a consistent and exceptional experience in Macao. Through this approach, QTSAS supports Macao’s growing reputation as a world-class destination and drives sustainable tourism practices within the city.
Annual Meeting Reflects Strong Collaborative Spirit The Annual Meeting saw 22 representatives from various sectors, including MGTO Director Maria Helena de Senna Fernandes and officials from Macao’s Consumer Council and Municipal Affairs Bureau. Together, they reviewed the year’s results and shared insights on enhancing the program for the future. This collaborative spirit is a core strength of QTSAS, ensuring that the program’s standards and initiatives evolve in line with ind.
