Hundreds of JetBlue e passengers were left stranded and scrambling for shelter after their flight from Turks and Caicos to Boston was delayed by more than 24 hours before New Year's Eve, with many claiming they were treated like “animals” after being kicked out of the airport in the middle of the night, according to Boston local television 25 News . A night of chaos and desperation The nightmare for passengers began on Saturday, December 28, 2024, when Flight B6754, scheduled to depart from Providenciales International Airport in Turks and Caicos, was delayed for several hours due to a diversion of the inbound aircraft to Fort Lauderdale. The diversion was caused by heavy air traffic control congestion and extended holding, preventing the plane from reaching the island on time.
As a result, passengers were told the flight would be rescheduled for the following day. The flight originally scheduled to depart Providenciales International Airport (PLS) for Boston Logan International (BOS) on Saturday eventually took off at 16:14 on Sunday, December 29, 2024, 24 hours and 9 minutes later than scheduled, data from FlightAware shows . For many, the situation quickly escalated from frustration to panic as they were informed that the airport would be closing for the night, and they would have to leave the premises.
Most of the passengers, many of whom were traveling with young children, were given no assistance or offers of accommodation from JetBlue staff. "What are we gonna do?".