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Sunday, August 25, 2024 Travel enthusiasts and commuters in Japan will be pleased. The popular Suica and Pasmo contactless travel passes will be available again starting September 1, following a year-long suspension. The resumption marks a significant development for travelers and locals alike.

The main railway operators in eastern Japan, including East Japan Railway Company (JR East) and Pasmo Co., prepare to reinstate these essential services. Background on the Suspension The suspension of Suica and Pasmo sales began in August 2023 due to a shortage of compatible chips needed for the passes.



Suica, issued by JR East, and Pasmo, managed by private railway companies within the Tokyo metropolitan area, are crucial for convenient travel across various transit systems. The chip shortage created a temporary disruption, impacting both domestic and international travelers who rely on these passes for seamless movement through Japan’s extensive public transportation network. Resumption of Service As of September 1, both Suica and Pasmo passes will be back in circulation, with updated procedures for acquiring them.

The resumption is possible due to the replenishment of the necessary chips, enabling JR East and Pasmo Co. to recommence issuing these travel passes. However, there are new requirements for obtaining these passes.

Passengers must now register their names and other personal information at the time of purchase. This shift aims to enhance security and manage usage more effectively. At this stage, the issuance of anonymous passes remains undecided.

The decision will depend on how the registration process impacts operational efficiency and user convenience. Availability for Foreign Tourists In addition to resuming regular sales, JR East will also make the “Welcome Suica” pass available for foreign tourists starting September. This special pass is designed to simplify travel for international visitors and will be sold at various tourist information counters located in major stations throughout Tokyo.

Previously, the sale of the Welcome Suica pass was limited to Haneda and Narita International Airports. New Sales Locations The expansion of sales locations reflects a commitment to improving accessibility and convenience for travelers. The Welcome Suica pass will now be obtainable at key stations, including Tokyo, Shinagawa, Shibuya, Shinjuku, Ikebukuro and Ueno.

These stations, managed by JR East, will have dedicated Eki-Tabi Concierge counters where tourists can purchase the passes and obtain assistance with their travel plans. Implications for Travelers The reinstatement of Suica and Pasmo passes is a welcome development for those navigating Japan’s bustling transit systems. These contactless passes are integral to traveling smoothly across various train lines and bus routes, making them indispensable for both daily commuters and tourists exploring the country.

The new requirement for registration aims to provide better tracking and security, potentially enhancing the overall user experience. Government and Official Insights According to the Japan Transport Ministry and JR East’s official announcements, the decision to resume sales is part of a broader effort to stabilize and enhance the public transportation infrastructure. The ministry and JR East are working to ensure that the new procedures meet the needs of both local residents and international visitors while addressing any operational challenges posed by the chip shortage.

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