Thursday, January 2, 2025 Vietnam’s digital transformation is revolutionizing tourism with cutting-edge technology, enhancing visitor experiences, and driving sustainable growth. Vietnam’s embrace of digital transformation is revolutionizing its tourism industry, utilizing state-of-the-art technologies to deliver seamless and innovative travel experiences. With over 78 million internet users and 73.
3% of the population actively engaged on social media, the country is cultivating a dynamic digital ecosystem that fuels technological progress in tourism. As one of ASEAN’s fastest-growing digital economies, Vietnam is advancing through strategic initiatives led by the government and collaborative efforts with private enterprises. Technologies such as the Internet of Things (IoT), artificial intelligence (AI), virtual and augmented reality (VR/AR), and big data are reshaping visitor experiences and optimizing operations for travel providers.
These advancements are central to Vietnam’s vision for sustainable and resilient tourism growth. Digital platforms, including online travel agencies (OTAs), e-wallets, and digital maps, have become indispensable tools for modern travelers, simplifying navigation, enabling cashless payments, and streamlining bookings. Emerging technologies such as e-tickets, virtual assistants, and smart hotel services are gaining traction, positioning Vietnam as a tech-forward destination.
Recent studies reveal the growing reliance of Vietnamese travel.
