Editor's note: B-roll of flooding in Asheville is available on the Duke Energy News Center. CHARLOTTE, N.C.
, Sept. 28, 2024 /PRNewswire/ -- Duke Energy workers have labored through record flooding, road closures, storm debris and more over the past 24 hours to restore power to 723,000 customers in the Carolinas. The company said nearly all customers outside of the western parts of the Carolinas should have power restored by 11:59 p.
m. ET on Sunday , Sept. 29, though many will be restored before then.
Workers continue to encounter major challenges accessing areas across the North Carolina mountains and Upstate of South Carolina , limiting the company's ability to assess damage and provide customers with estimates for when power is likely to be restored. Duke Energy is working with local and state officials to gain access to the hardest-hit areas where roads are obstructed. The company is also supplementing its damage assessment efforts with helicopters and drones and will publish estimated power restoration times as soon as possible.
"Historic flooding, debris and road closures remain an incredible challenge to assessing the severe damage to our system and restoring power in the North Carolina mountains and South Carolina Upstate," said Jason Hollifield , Duke Energy storm director for the Carolinas. "Our crews appreciate our customers' patience and support as they continue working around the clock to safely and quickly restore power." Power outage and restoration updates As .