NEW DELHI: The Delhi government has received 84,765 complaints related to pollution through its Green Delhi App so far this year. The Municipal Corporation of Delhi (MCD), the Public Works Department (PWD), and the Delhi Development Authority (DDA) are the civic agencies handling the bulk of the grievances. The MCD accounted for the highest number of complaints at 54,878, of which 46,279 (84.
33 per cent) have been resolved, while 8,599 remain pending. The PWD received 12,327 complaints, resolving 10,803 (87.64 per cent) and leaving 1,524 unresolved.
The DDA registered 4,795 complaints, addressing 4,424 (92.26 per cent) with 371 still pending. The data is based on the department-wise complaint report available on the Green Delhi App, maintained by the Delhi Pollution Control Committee (DPCC) under the Department of Environment, Government of Delhi.
The Green Delhi App, launched by the Delhi government in 2020, enables residents to report pollution issues by uploading pictures or videos, tagging the location, and specifying the nature of the grievance. Complaints are forwarded to the civic agency concerned for resolution, with users able to track updates on their submissions. Other agencies involved include the Irrigation and Flood Control Department (2,032 complaints, 91.
98 per cent resolved), the Revenue Department (1,041 complaints, 84.53 per cent resolved), and the Delhi Jal Board (3,056 complaints, 97.94 per cent resolved).
The Delhi Traffic Police received 362 complaints,.
