A Reddit user has slammed Swiggy Instamart for allegedly delivering underweight vegetables, sharing photos of the same as well as screenshots of his chat with the Swiggy support team. The post has grabbed many eyeballs on social media and sparked discussions about several problems related to ordering groceries online. The Reddit user explained that the incident took place around a month back.
"It was getting late and vegetables were out of stock with local vendors and hence I decided to try ordering from Instamart. Prices were a little expensive compared to the local market but it was urgent for which I was ready to pay. One of the veggies (cauliflower) made me check all the other ones for their weight.
Most of the vegetables were underweight," he wrote. Also Read: Swiggy Instamart User Complains About Free Tomatoes He 'Cannot Remove', Internet Has Mixed Reactions In the photos attached to the post, he has provided additional details. He states that he paid Rs 89 for 1 piece of cauliflower that was supposed to weigh between 400-600 grams.
His handheld weighing machine shows that the piece he received weighed only 145 grams. Similarly, he claims that he paid Rs 42 for a quarter kilo of Shimla Mirch (green capsicum), but received only 170 grams. His 1-kilo potato order, for which he paid Rs 46, turned out to be 965 grams, as per the images in the post.
The Reddit user called the Swiggy support "shameless" because "they were not ready to replace the items and were trying to play.
