. The wholesale giant has rolled out ID scanners at the entrances of its stores, aiming to verify that those flashing the membership cards are indeed the . But this move has sparked outrage among some patrons, with disgruntled voices flooding social media to air their grievances.
One particularly vexed customer took her grievance to TikTok, posting a video that captures the now-mandatory scanning process. The footage shows a line of customers waiting to be let in as an employee oversees the ID scanning station, which is marked by a conspicuous red sign instructing to " ." Overlaying the video, the TikToker's text expresses her disdain for the system: "Costco's new entry system.
You can scan your card and your picture shows up in the screen if it's not you, you don't get it. No matter what! They don't care if you're shopping for your grandma. #Pathetic.
" The disgruntled shopper then declared her intention to ditch Costco for good, threatening to take her business to Sam's Club instead. She punctuated her point with hashtags: "Costco I'm leaving to Sams! #costco #sams.", reports .
Her video struck a chord, quickly racking up over 16.3 million views. Not all feedback sided with the complaint; some users welcomed Costco's strict membership policy, seeing it as a step towards enhancing their shopping experience.
One user took a cheeky jab, saying: "Yeah yeah wink wink shopping for your grandma. Just get your own membership, buddy." Another chimed in, emphasizing that the rule abou.
