Pune: Conciliation forums set up by Maharashtra Real Estate Regulatory Authority ( MahaRERA ) have resolved 1,749 complaints between homebuyers and real estate developers. MahaRERA had set up conciliation forums in 2018 to facilitate amicable settlement of disputes between real estate developers and homebuyers. Of the total 5,958 cases filed so far, 1,749 were resolved by the forums through amicable settlement between the complainants or homebuyers and developers.
Mumbai leads in dispute resolution with 562 settled cases, followed by Pune with 530 successful settlements. "There are 52 conciliation forums operational in Mumbai, Pune, Thane, Nashik, Nagpur, and other cities. Around 533 grievances are under various stages of hearing at these forums, while 1,749 were resolved amicably," an official said.
Thane resolved 201 cases, while Navi Mumbai and Palghar settled 169 and 105 cases, respectively benefiting 32.36% of property purchasers, a MahaRERA official told TOI. Conciliation forums are mandated to resolve the complaints within 60 days and only in exceptional cases, within 90 days.
"During the first hearing, we give homebuyers the option to resolve their disputes through the conciliation forum, if both parties agree. Cases are typically resolved within 60 days, or 90 days in special cases. If no solution is found, homebuyers can always return to MahaRERA with their original complaints," MahaRERA chairman Manoj Saunik said.
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