Monday, October 7, 2024 Clarity Hotel Insights Exchange united 60+ industry pros, delivering powerful 2025 RFP strategies and market analysis to tackle upcoming challenges head-on. In September, over 60 industry professionals gathered virtually for Clarity second Knowledge Exchange event of the year, focusing on hotel insights to aid participants in preparing for the upcoming RFP season. This event was part of Clarity well-received Knowledge Exchange series, which has previously explored pressing topics such as sustainability and rail.
However, this was the first time the series centered specifically on accommodation. Participants included Contract, Finance, and Travel Managers from a variety of sectors, including public services, charity organizations, utilities, and infrastructure. The session opened with a hotel market overview from Carrie Herrie, Senior Global Account Director at Leonardo, who provided a hotel supplier’s perspective.
Her presentation offered attendees insights into market trends and forecasts crucial for making informed RFP decisions. Following Herrie’s presentation, Suzanne Barnes, Clarity Head of Commercial Strategy, delivered insights from a TMC perspective on what to anticipate for the 2025 RFP season. She shared key expectations and strategies to optimize hotel procurement and partnerships.
Adding to the discussion, Lone Konradsen, Head of Customer Insights at Clarity, shared a customer-focused analysis on rate caps and meal allowances, delving i.
