Monday, September 9, 2024 China Eastern Airlines has recently introduced its “Eastern E-Services” at Shanghai Pudong International Airport, aimed at enhancing convenience for international travelers, streamlining baggage services, and improving route accessibility throughout the Yangtze River Delta region. This new suite of services includes the E-boarding pass, E-transfer, Eastern 24H-transfer service, E-heart service, Efficient declaration, Easy pass, and E-arrival card. Together, these offerings create a fully digital, paperless experience from ticket booking and check-in to baggage drop-off and customs clearance, making journeys more efficient and comfortable.
Passengers flying with China Eastern Airlines via Shanghai Pudong International Airport can easily access their digital boarding passes through the airline’s app. In addition, services like online customs declaration and in-flight entry card submission simplify the travel process. A highlight of the service is the online transit information submission for foreign passengers eligible for the 24-hour or 144-hour visa-free transit.
This service significantly speeds up entry procedures, making travel to China more seamless. China Eastern Airlines has also expanded its domestic check-in counter hours at Shanghai Pudong International Airport, now operating 24/7, ensuring round-the-clock check-in availability. Regarding baggage services, the airline has introduced a Special Baggage Drop-off feature on its app, alongside dedicated counters at 15 key airports across China.
These counters assist with baggage inquiries, handle high-value and special items, and provide additional baggage allowance purchases. Moreover, the airline’s “bus + air” transportation service, available in cities like Suzhou, Kunshan, Hangzhou, Wuxi, and Jiaxing, offers more travel flexibility. Passengers flying to or from the Yangtze River Delta region on China Eastern Airlines or Shanghai Airlines flights can benefit from free ticket changes for any airport within the area.
This service also extends to regions like Sichuan, Chongqing, and Guangdong, providing greater flexibility for travelers..
