Friday, September 27, 2024 Changi Airport elevates the travel experience with vibrant shopping, dining, and exclusive perks through its revamped Changi Rewards loyalty program. A key aspect that makes the Changi Airport experience unforgettable for travelers is its lively shopping and dining environment, supported by a well-established retail network. Changi Airport Group (CAG) is dedicated to continuously enhancing customer satisfaction at every interaction point, from its diverse array of physical stores across all terminals and Jewel Changi Airport (Jewel) to its e-commerce platform iShopChangi, digital payment system Changi Pay, and the loyalty program, Changi Rewards.
The Changi Rewards membership is free, with over two million active members currently enrolled. Members can earn points, which serve as shopping rebates, at most stores and restaurants within Changi Airport’s terminals and Jewel. These points can be redeemed for a wide selection of rewards, such as tickets to Jewel attractions, e-vouchers for use at Changi Airport and Jewel, parking passes, KrisFlyer miles, and much more.
One distinctive feature of the program is the GST-absorbed (Goods & Service Tax) shopping at most public area stores in Changi Airport’s terminals, allowing members to save 9% GST on their purchases throughout the year. As part of CAG’s ongoing efforts to enhance the customer journey, the Changi Rewards program has undergone a revamp, introducing several new perks such as enhanced fr.