With the rise of app-based services, people are increasingly choosing online options for their needs. This shift has led to more frequent interactions between delivery agents and customers. While many stories surface around this dynamic, some moments that spotlight the power of small, kind gestures can restore our faith in humanity.
Acts like offering water to delivery agents, understanding delays due to natural events, or simply showing respect have a way of standing out. Recently, a Bengaluru woman shared how one such small gesture made her Diwali unforgettable. Surbhi Jain took to X (formerly Twitter) to recount a special Diwali memory.
Also Read: Customer Sings "Happy Birthday", Gives Gift To Zomato Delivery Agent. Internet Calls It "Wholesome" In 2019, she found herself alone in a new city, far from home during the holiday. In her post, she recalled, “Five years ago, I was in Bangalore for Diwali, and it was a truly sad and lonely day.
All my friends, flatmates and colleagues had gone home.” Only one person wished her that day—a delivery agent—transforming her lonely Diwali into a cherished memory. “Home alone in a big society, the only person who wished me 'Happy Diwali' in person was Ramesh, the delivery guy who brought food along with a warm smile.
Let's remember to show kindness to those who brighten our days, even in small ways,” Ms Jain wrote. The story struck a chord with social media users who found it relatable and flooded the comments section with t.