Frank Gardner, a reporter for the BBC, shared his very negative experience onboard a flight on LOT Polish Airlines , saying that he was forced to crawl along the floor to get to the bathroom since the airline did not have any onboard wheelchairs. Crawling along the floor In a post on X, formerly known as Twitter, Gardner, a BBC security correspondent, said that he had to crawl along the floor on a LOT Polish Airlines flight from Warsaw, Poland, presumably to London, the United Kingdom . Gardner added that this was because the airline’s policy resulted in its aircraft not having any onboard wheelchairs.
“If you’re disabled and you can’t walk this is just discriminatory.” In a follow-up post, Gardner stated that while the airline’s cabin crew were “as helpful and apologetic as they could be,” it was the fault of the Polish carrier, which was still not in the 21st century in terms of their accessibility policies. LOT Polish Airlines only operates flights to London in the UK, which includes three daily flights to London Heathrow Airport (LHR) and five weekly departures between Vilnius Airport (VNO) and London City Airport (LCY).
The Republic of Lithuania had funded the latter under the Public Service Obligation (PSO) model, switching the route to a risk-sharing partnership starting October 1, 2023. The overall experience was pleasant. LOT Polish Airlines accesibility policies According to the Polish flag carrier’s website, it offers special services for passenge.