The old-fashioned rotary phone, which is not connected to anything, has been installed in a private wooden booth in the garden of remembrance at Fowles Funeral Services on Delamere Street. The wind phone provides a safe space where people can talk to those they've lost, and while their loved ones won't talk back, just the act of reaching out can sometimes be a comfort, and can even help users move forward in their grieving process. The first ever wind phone was conceived and built in Japan in 2010 by garden designer, Itaru Sasaki, to help him process the death of his cousin.

It was then opened to the public in 2011 after the Tohoku earthquake and tsunami, which killed 15,000...

Rob Goulding.