What are your rights when your takeaway order is incorrect?

Problems with takeaways when being delivered aren’t unhead of but it can be frustrating when it hasn’t been a smooth experience. While you might think it’s easier to leave the problem unsolved but what are your rights when your order isn’t correct? The Consumer Rights Act 2015 is where you’ll find information on your rights when it comes to takeaway orders, reports Sky News . You can make a complaint and use the Consumer Rights Act when your takeaway order is incorrect (Image: Getty) The newspaper says that the Act says that “your food must be as described, of satisfactory quality and the delivery service must have been carried out with due skill and care, within a reasonable timeframe.

” Consumer group Which? has said that you’ll need to start your complaint by letting the delivery food app and the restaurant know that you aren’t happy. It says customers should explain what was wrong with the order and you can add photos that might help support your complaint. (function (d, s, n) { var js, fjs = d.

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