TORONTO — In an ever-evolving travel industry, the use of AI tools like chatbots has become critical for stayingcompetitive. Recognizing this shift, Travelweek, in partnership with TravelBrands, launched a monthly webinar series aimed at helping Canadian travel agents harness the power of AI. This month’s webinar will be on using chatbots to generate sales leads and improve customer service.

Chatbots have emerged as a vital tool for agents to enhance efficiency and personalize client interactions. By simulating real-time conversations, they can respond instantly to client inquiries, qualify leads, and help guide potential to set up a call – tasks that previously required significant manual effort. This not only boosts lead generation but also improves the overall client experience.

Devin Kinasz, Publisher of Travelweek, underscores the importance of adopting chatbot technology: “With the ability to interact with multiple clients at once, chatbots help agents streamline the lead generation process, freeing up valuable time for more personalized, high-value tasks.” To sign up for the webinar on chatbots this Wednesday at 1 p.m.

EDT, register for FREE at: https://us02web.zoom.us/webinar/register/WN_T_T301CKSlGxWoT4pQBKuw#/registration The webinar series has been going all year, and takes place on the second Wednesday of each month.

The series looks at practical strategies for integrating chatbots into everyday business operations, and takes participants step-by-step th.