Warwickshire's luxury all-inclusive care home has achieved a 'Good' rating in its first Care Quality Commission (CQC) inspection. Jubilee House, located in Leamington Spa , opened its doors in April 2023. The care home supports up to 78 older people, including those living with dementia or experiencing memory loss.
The recent report rated the home as 'Good' across all five categories, evaluating the home's services as safe, effective, caring, responsive, and well-led. In the report, residents and their families praised the home's staff for being 'kind' and 'understanding'. One resident commented, "I feel safe here, and I know my needs are met," while another said, "The staff here always listen to me, and I feel respected.
" Read more: Uni of Warwick students raise over £5,000 to help asylum seekers and refugees The report also highlighted Jubilee House's emphasis on person-centered care, with residents actively involved in care decisions and encouraged to maintain their independence. The report observed the home’s commitment to supporting residents' choices about their daily lives, including healthcare decisions and participation in activities. In addition, inspectors praised the home's strong leadership and positive staff culture.
They added that the management has created a supportive environment where staff feel valued and motivated to deliver high-quality care. Staff were also praised for promoting a safe environment, assessing risks, and creating a comfortable living s.