Virgin Media customers will see a flat-fee increase of £3.50 a month for 2025, after moves that aimed to make price hikes clearer to customers. But, as a result, this will hit lower tariffs harder, as it is not a percentage increase, but an across the board hike.
It will apply to all but social tariffs, which are available to people in receipt of Universal Credit, and is protected from any annual inflationary price rises. O2 mobile phone customers will also see their airtime plans increase by £1.80 a month.
Previously, the company had increased prices by the Consumer Price Index (CPI) rate of inflation in December, plus 3.9 per cent. However, they have now confirmed their new pricing structure, which falls into line with Ofcom rules which say customers must be told upfront in pounds and pence about any price rises their provider includes in their contract.
Virgin Media O2 has said that the increases, due to start on January 17 2025, will be 12p a day, or 6p for 02 mobile customers. Recommended Reading: Streamflation: How much are you paying for your streaming services? What is Amazon Subscribe and Save and is it worth doing? Cheap flights from UK regional airports under threat It says this is good value, compared with a sandwich or a cup of coffee and highlights that it continues to provide support through its national databank, which works to tackle digital exclusion. The company posted an update to customers on its website.
saying: "Customers’ monthly bills are guarante.