New capabilities improve oversight, timeliness, and accuracy of field actions to ensure product quality and patient safety BARCELONA, Spain , Sept. 24, 2024 /PRNewswire/ -- Veeva Systems (NYSE: VEEV ) today announced the expansion of Veeva Vault QMS , adding new capabilities to manage medtech field actions and product recalls. The new features will enable oversight, timeliness, and accuracy throughout the field action process, from issue identification, evaluation, planning, execution, and monitoring through closure.
"Our partnership with Veeva MedTech has allowed us to collaborate closely on Veeva Vault QMS capabilities," said Matt Roberts , senior director, quality systems at Teleflex. "The launch of field actions and its seamless connections to related QMS elements will help us to streamline processes, gain efficiencies, and better serve our customers." Built as a fully integrated part of Vault QMS, field actions and recall management are seamlessly connected to adjacent quality processes, such as complaint handling, quality risk management, CAPA, and change control.
This reduces the need for manual transcription or integration, improving timeliness and accuracy. "Managing field actions requires complex coordination of cross-functional teams and data, both from within and outside an organization," said Vishaka Rajaram , senior director, quality strategy at Veeva MedTech. "By partnering closely with the industry to understand its needs, Veeva Vault QMS is delivering a strea.