While airline crew are trained to deal with difficult passengers, sometimes the situation can escalate to the point of forcing the flight to divert. Something similar happened with a Delta Air Lines flight within the United States, which had to divert due to an unruly passenger. Such cases have been steadily rising over the last several years, highlighting the growing need to address the issue.
Delta flight diverts On December 23, a Delta Air Lines flight traveling from Cincinnati/Northern Kentucky International Airport (CVG) to Harry Reid International Airport (LAS) had to divert to Kansas City International Airport (MCI) due to a passenger-related situation onboard. According to Flightradar24 , flight DL2915 took off at 07:11 for a three-and-a-half-hour flight to Vegas. But after cruising at 34,000 feet for a little while, the Airbus A321 was seen descending towards Kansas City.
With a busy travel season underway, any diversion has the potential to have a cascading effect, disrupting further flights throughout the day. American Airlines also experienced some flight disruption on Christmas Eve due to a technical glitch. Regarding the recent Delta flight, not much is known about the passenger details or what happened during the flight to force a diversion, but FOX19 NOW quoted a Delta spokesperson as saying, “Delta flight 2915 from Cincinnati (CVG) to Las Vegas (LAS) on Dec.
23 diverted to Kansas City (MCI) to remove an unruly customer. Delta has zero tolerance for unruly b.