The Care Quality Commission (CQC) said enforcement action was being taken against Hill House in Ellington after an inspection that took place from March to May. It was again rated inadequate overall after inspectors discovered failings in all five key questions including how safe, effective, caring, responsive and well-led the service was. In a statement, ADR Care Homes Limited, who run Hill House, said: "We are very disappointed to find ourselves with an unsatisfactory report following the recent inspections.
" This inspection was prompted in part due to concerns CQC had around potential risks in the service, and to check on the progress of improvements the care home was told to make following an earlier inspection when it as first placed into special measures. Among a number of findings, the independent body that monitors, inspects and rates health and social care services in England said the provider did not always "mitigate risks to people's health and safety", with residents "at risk from unsafe medicines administration practices". Inspectors also found that while staff had training in the Mental Capacity Act, they were unable to tell the CQC what this meant in relation to their job roles.
The service will remain under close review by CQC to keep people safe whilst this happens. The care home has also been referred to local authority’s safeguarding team and enforcement action taken to protect residents, which will be reported on when CQC are legally able to do so. Stuar.