UK rush hour travel chaos new alert: Train lines including the Thameslink and Southern Rail face the brunt of the global IT outage What you need to know?

Saturday, July 20, 2024 Commuters across the UK encountered significant travel disruptions during rush hour today due to a global IT outage that crippled major train lines. Passengers on Thameslink, Southern Rail, Great Northern and Gatwick Express , all operated by Govia Thameslink Railway (GTR) , faced the brunt of the impact. Official GTR Statement Acknowledges IT Issues and Potential Disruptions GTR took to social media to inform passengers about the widespread IT issues plaguing their network.

Their statement highlighted the following: IT outage affecting entire network: Critical IT systems were down, impacting operations across all GTR lines. Investigation underway: GTR’s IT team actively investigated the root cause of the problem. Potential short-notice cancellations: The lack of access to driver diagrams could lead to last-minute cancellations, particularly on Thameslink and Great Northern routes.

Real-time information unavailable: Passenger information systems, including departure boards, were also affected. Limited Ticket Purchases and Disruptions at Other Train Operators The IT outage rippled beyond GTR, causing disruptions at other train operators. TransPennine Express (TPE), a major train operator serving Northern England and Scotland, also reported IT issues.

These problems affected functionalities at TPE stations, hindering passengers’ ability to purchase tickets through the usual channels. TPE advised passengers to be prepared with alternative methods of t.