Thousands of frustrated customers across Scotland have been unable to access their accounts online for a major banking group after a technical error left the app offline. The TSB banking app has been hit by widespread outages on Tuesday morning. More than 2,100 reports have been logged on the downdetector.
com site. The first issues were reported about 6.40am.
The error has left customers unable to use either online banking services or the mobile banking app One user posted on X: “@TSB is the Mobile banking app down again? I cannot get access into my account and now it’s telling me I have no accounts with yourself." Another posted to social media: “ @TSB Rather than creating posts about cakes, you could possibly invest that time more wisely. Perhaps by ensuring that I have access to my money, when I need it most.
App tells me I have no accounts with you. What a joke, regretting my switch..
.? More than 60 per cent of problems reported to the Down Detector service are about difficulties with mobile banking. A further 29 per cent said they were experiencing trouble accessing Internet banking.
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