Tuesday, November 12, 2024 The Prince Akatoki London has announced that Ray Goertz, who has held the position of General Manager for seven years, will be stepping down at the end of November 2024. During his tenure, Goertz has been instrumental in transforming the hotel. Originally known as The Arch London, the property was reimagined in 2019 as The Prince Akatoki London, earning a prestigious reputation as a five-star luxury hotel and achieving the Forbes Five-Star Rating for three consecutive years.
Goertz, who joined the team in 2017, brought extensive experience and a strong dedication to exceptional service. He oversaw the hotel’s full refurbishment, rebranding, and repositioning, guiding it to become a premier luxury destination in London, celebrated for its Japanese-inspired tranquility. This remarkable transformation has been widely praised, setting a new benchmark for guest experiences in London’s competitive luxury hotel market.
“I am incredibly proud of what we’ve achieved at The Prince Akatoki London since rebranding,” said Goertz . “The journey from The Arch London to The Prince Akatoki London has been nothing short of remarkable. The dedication of our team, the support of our loyal guests, and the success of our rebranding efforts have all made this an unforgettable chapter of my career.
” The Prince Akatoki London has achieved the prestigious Forbes Five-Star Rating for three consecutive years, establishing itself as a standard of excellence in ser.