Taylor Swift fans have blasted the singer for her “lack of empathy” after she addressed the Vienna show cancellations and the foiled terror plot . In a statement posted to Instagram earlier this week, Swift did not directly address the 200,000 stranded fans who had bought the tickets, and were out thousands of dollars..

“Walking onstage in London was a rollercoaster of emotions. Having our Vienna shows cancelled was devastating. The reason for the cancellations filled me with a new sense of fear, and a tremendous amount of guilt because so many people had planned on coming to those shows.

But I was also so grateful to the authorities because thanks to them, we were grieving concerts and not lives. I was heartened by the love and unity I saw in the fans who banded together. I decided that all of my energy had to go toward helping to protect the nearly half a million people I had coming to see the shows in London,” Swift wrote in part.

“My team and I worked hand in hand with stadium staff and British authorities every day in pursuit of that goal, and I want to thank them for everything they did for us. Let me be very clear: I am not going to speak about something publicly if I think doing so might provoke those who would want to harm the fans who come to my shows,” she added. A post shared by Taylor Swift (@taylorswift) ‘She is not the big-hearted fan-loving performer she pretends to be’ Erica Vuitton of Kips Bay, who paid $1,200 for the hotel and $4,500 for the.