A house on Kaylin Drive in Shreveport with new Green Light Solar-installed solar panels. SWEPCO sent out in Louisiana and Texas this week about . "It is important for our customers to know SWEPCO does not sell solar panels and is not partnered with any companies that do," the statement in bold said.
It goes on to warn "Let the buyer beware: make an informed decision." Their consumer alert links to one of on Green Light Solar, LLC and partner Go Solar/Spartan Solar, which began ramping up their residential solar installations in northwest Louisiana in January 2024. The companies’ actions have been the target of multiple customer complaints from Bethany to Farmerville.
A graphic from SWEPCO on their newest consumer alert mailing. Green Light Solar has pulled more than 150 solar installation permits for towns in Caddo and Bossier parishes and in Shreveport and Bossier City since the first of the year. Customers say by salespeople encouraging them to sign paperwork that most say they did not realize was a legally binding document.
Residents who have shared their stories say what at first seemed like a way to save money has turned instead into a struggle to pay the monthly note on the solar panel loan and if they don't, to see their credit wrecked. "I’m robbing Peter to pay Paul so my credit won’t be sunk by these solar panels because I have worked hard to get my credit at a decent score," said one SW Shreveport customer who had panels installed in the spring. "I am an hones.