Saks Fifth Avenue shopper issues warning to future customers after luxury retailer refuses to refund her By James Cirrone For Dailymail.Com Published: 02:48, 1 October 2024 | Updated: 02:48, 1 October 2024 e-mail View comments A social media influencer is blasting Saks Fifth Avenue for allegedly not accepting her dress return, even though she said 'there's nothing wrong' with it. Brittany Paige, who has just over 30,000 followers on a TikTok devoted to her lifestyle content, posted a video Thursday ripping the luxury American retailer for rejecting her return of a $700 Ramy Brook dress.
It was just one of several dresses Paige bought for her sister's wedding, in which she was the maid of honor. She didn't end up going with the dress she bought from Saks, so decided to return it. Only, she claims the store sent the dress back after a month without a refund.
'Do not shop at Saks Fifth Avenue. There is something extremely fishy going on with Saks, and they're basically robbing people and scamming people left and right,' she said at the beginning of her TikTok . Brittany Paige, pictured in her viral TikTok video, said she called customer service after getting the dress back.
She said an agent told her Saks wouldn't be accepting the dress back because 'it had deodorant stains, an odor and looked worn.' A Saks spokesperson didn't directly address Paige's issue when DailyMail.com approached the company for comment but did explain that a rise in online fraud is what prompted a change.