Tuesday, October 1, 2024 Qatar Airways partners with TPConnects Technologies to modernize retailing with the Astra platform, enhancing customer experience and boosting revenue opportunities. TPConnects Technologies, a prominent provider of cloud-based travel technology solutions, has been selected by Qatar Airways, the national airline of Qatar, to enhance its retailing operations. Under this collaboration, Qatar Airways now offers its trade partners a cutting-edge agent portal powered by Astra, TPConnects’ advanced airline retailing platform that aligns with IATA’s NDC standards.
Astra transforms the airline retail landscape by enriching the customer journey from booking to post-purchase services, while also opening new revenue streams through additional flight and ancillary product offerings. Its flexible, modular architecture empowers airlines to tailor their NDC and modern retailing strategies with ease. The Trade Portal introduced by Qatar Airways grants its trade partners access to NDC-exclusive offerings.
This web-based platform allows travel agents to effortlessly search, sell, upgrade, and manage flights. It also supports the addition of extras and bundles via a user-friendly interface that showcases rich media, including aircraft images, cabin layouts, and interactive seat maps. Enhanced booking management features enable smoother disruption handling, ensuring a seamless experience.
In May 2024, Qatar Airways began rolling out its Oryx Portal, powered by TPConne.