Staff loyal to the Duke and Duchess of Sussex gave the couple a glowing report on Tuesday as a war of words over Meghan being labelled a ‘dictator in high heels’ continued to rage. Current and former staff staged an extraordinary intervention in friendly American media, describing the Sussexes as “caring: bosses who give staff their children’s old baby clothes, fresh flowers and “care packages”. Stung by recent accusations, particularly in industry heavyweight the Hollywood Reporter, that “Duchess Difficult” has reduced grown men to tears as she “barks” out orders, a string of employees offered a remarkably rosy account of their working lives to US Weekly magazine in the States.

Josh Kettler, Harry’s chief of staff who left after just three months in August, sparking the latest round of negative publicity, insists he was “warmly welcomed” by both Harry and Meghan and describes them as “dedicated and hardworking”. “It was impressive to witness,” he said, but did not elaborate on why his tenure was so short. Ben Browning, Archewell’s former head of content – who was responsible for their tell-all Netflix documentary but then left before the end of his contract – says his experience at the company, and with Meghan and Harry in general, “was positive and supportive”.

Their current PR chief, “global press secretary” Ashley Hansen, says they treated her with “the kind of concern and care a parent would express if it were their own c.