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More info × Group 28 Thank you for subscribing! We have more newsletters Show Me No thanks, close See our Privacy Notice A Premium Bonds customer voiced their frustration after facing a seven-week wait for their savings to become active. The disgruntled saver contacted NS&I, stating: "Seven weeks to transfer from matured bond to Premium Bonds, unbelievable, should’ve got cash and done myself. My money inactive for seven weeks unacceptable.
" In response, NS&I offered an apology for the delay and clarified the pro.