A BROTHER and sister team have taken on the running of a care home in Llangollen after concerns were raised by inspectors. Bethan Mascarenhas and her brother, Richard, have pledged to change things at Abbey Dingle Care Home and make it a place to be “proud of”, after it was handed four “priority action notices” and one area for improvement by Care Inspectorate Wales (CIW). Its inspection report, published earlier this month following its visit in June, also stated that health and safety risks to residents have not been reduced.
While inspectors found residents to be “happy with the care and support they receive” at Abbey Dingle, they also identified “several areas of non-compliance” at the home. Bethan and Richard, who also run The Old Vicarage Care Home in the town, have stepped in to sort things out. For the past 37 years, Abbey Dingle has been run by their parents, Kenneth and Carol Mascarenhas, but the couple have both suffered health problems.
Improvements were felt to be needed to the home’s kitchen, bathrooms, and communal areas, including routine servicing and inspection of the facilities in line with health and safety guidance. Though, the report also acknowledged: “People told us they can choose how to spend their time and have opportunities for activities and engagement. “Care staff are kind and caring, treating people with respect and ensuring all aspects of their health and wellbeing are met.
” Residents were found to have “choice about t.